FAQ

  • Clean-fill Bins: What do the fill lines mean?

    First price to lower line, 18″ from bottom of bin (5 cu. yds.)

    Second price to upper line, 12″ from top of bin (10 cu. yds.)

  • What may not go into the disposal container?

    Hazardous waste is NOT permitted; no paint, motor oils, propane tanks, antifreeze, chemical cleaners, batteries, fuels, pesticides, pharmaceuticals, pool chemicals or contaminated soil. Also unacceptable are railway ties, needles/syringes, asbestos, PCB’s, explosives and ammunition. Any item labelled, “Explosive”, “Flammable”, “Toxic” or “Corrosive” is considered hazardous and is not permitted. Hazardous waste may be harmful to people, animals and the environment if not handled properly, and can pollute groundwater, lakes, rivers and soil if not disposed of properly. Contact your municipality for information about the proper disposal of hazardous waste.

  • What about electronic waste?

    Yes, electronic waste is acceptable. Load it last and we will make every effort to recycle.

  • Are tires acceptable?

    Yes, automobile tires are permitted. There is a nominal charge per tire and they must be loaded last so they can be diverted from the landfill.

  • What is clean fill?

    Clean fill is dirt and/or sod, concrete, asphalt, or bricks. Clean fill loads may NOT be mixed and may not contain any garbage. There are flat-rate charges to rent a bin for clean fill depending on the quantity and type of material. Flat rates include delivery, pick-up, and disposal of the clean fill.

  • How much notice do I need to rent a bin?

    Usually, we can accommodate the same day; however, a few days notice is recommended.

  • Does someone need to be present when the bin arrives or is picked up?

    No, the bin can be delivered or picked up even if no one is home. However, if a deposit is required, delivery time must be prearranged. The placement of the bin is usually arranged at the time of booking.

  • Do you provide a tarp to cover the bin?

    We cover the load with a mesh tarp when transporting the full container. However, if a customer wishes to protect the load from the weather while on-site, they may use their own tarp.

  • Can bins be placed on the street?

    Yes (at least in Halton Hills. Other municipalities may require a permit). Our bins do have reflective tape on the corners for added visibility.

  • How long can I keep the bin?

    The rental period is usually up to 7 days. The pick-up date is prearranged at the time of rental. If you are not finished and need more time, call us before the scheduled pick-up date and we should be able to allow more time.

  • What if we finish filling the bin before the pick-up date?

    Call us and we will pick up the bin earlier.

  • Will the disposal bin damage my driveway?

    We make every effort to ensure that there is no damage to driveways. Wooden blocks are placed under the rails beneath the bin to protect the driveway. Our unique roll-off system allows us to carefully place and pick up the bin without dragging, thereby preventing damage to the driveway. For extra protection for large loads of dirt, concrete or asphalt, we recommend that plywood be placed on the driveway under the bin, as well.

  • Do the disposal bins have doors?

    Yes, double doors swing open completely at the rear of the bins, making them easy to load.

  • What methods of payment are acceptable?

    We accept Visa or MasterCard. Credit card information is required at the time of booking. Alternatively, a cash deposit can be made upon delivery (the driver will issue a receipt). If the deposit exceeds the invoiced amount, a refund will be given. Any balance due will be on the invoice. Contractors may request credit and pay by cheque if approved.

  • What if I need an additional bin?

    Call us and we will replace your bin with a new one, usually within a few hours. Another rental fee applies, and the rental period is extended for another 7 days.

  • Can I rent a disposal container on a long term basis?

    Some customers rent a container on an ongoing basis. These bins are emptied and returned a minimum of once per month.

  • Is there a minimum charge for tipping?

    No, there is no minimum charge; you pay for the exact weight of what you have put in the bin. Tipping fees for garbage or solid waste is charged by the metric tonne (2200 lbs.)